Diverse Experience


In 2017 we organized a business-to-business mission to Los Angeles for the Newfoundland and Labrador Film Development Corporation. It was a great week meeting with LA’s top producers and attending Netflix and then Television Academy presentations. Look for great new productions coming out of Newfoundland and Labrador.

October 2013, Darlene Duggan became an Explorer Quotient Authorized Trainer from Destination Canada/the Canadian Tourism Commission (CTC). As EQATs, we can help companies and organizations using CTC tools to define customer markets and product strategies to attract visitors.

In Experiential Tourism, Duggan International organized and led best practices missions to Vermont, USA. The missions focus were to review the practices in experiential tourism and products tours in the state of Vermont, and how Nova Scotia companies can transfer these practices to their business to increase and enhance visitor experiences. These companies specialize in food products manufacturing and processing, and the hospitality industry.

Other prominent projects include the evaluation of customer service of Parks Canada front line employees; the study of the redefinition of economically depressed communities in the USA, and how the communities turned themselves around through tourism initiatives, and the tourism development of Belfast, Maine. Provincial projects include developing the business plan for the Bella Rose Arts Centre in Halifax and the Osprey Arts Centre in Shelburne.

In culture and entertainment, the company has worked for music promoters, agents and entertainment publicists on local and international performances. Company president also worked for Brockum Canada, the Canadian merchandising arm of BCL Entertainment Corp. (Ballard Cohl Labatt). BCL owned other companies such as Donald K. Donald Productions, Concert Productions International (CPI) and Perryscope Concert Productions and The Agency. At this time, BCL was the world’s largest concert and merchandising entertainment company. Ms Duggan assisted in managing the sales and marketing of merchandise lines for over 100 musical artists plus cultural industries and corporate brands. She developed and managed Brockum’s Canadian merchandise mail order program for the Rolling Stones, Pink Floyd, Bon Jovi and The Tragically Hip. She created and organized the distribution of merchandise for the Canadian concert tour Another Roadside Attraction, featuring The Tragically Hip. She assisted in developed merchandise line, producing the program and organizing the vending for the Canadian production of TOMMY – A New Musical, Elgin Theatre, Toronto.

In communications, she developed the merchandising press kit for the Rolling Stones Voodoo Lounge Tour and prepared press releases, coordinated media interviews for Brockum’s president and prepared a press release announcing Michael Bolton’s performance at the CNE.

Don’t just take it from us. Hear how we made a difference right from them